Returns Policy
We offer a 12mth B2B (back to base) refund of a defective Product, simply send it back to us in the original packing and if it is found to be defective, we will refund the original cost of the Product.
We do not accept the Return of a Product that has been abused or not used as recommended.
Our Return mailing address is:-
Parcel Collect 80
24-26 Heversham Dr.
Seaford Vic 3198
Delivery Options
We only ship within Australia
Contact us for a bulk, or pallet price, so we can get you a manual quote for a large order.
Some Non Metro postcodes are very expensive for courier cartons, so we are limited to accepting 5kg orders to them, sent via ‘go anywhere’ Aus Post Satchels.
Pickup Option available in Shopping Cart from us at 58 Frankston Gardens Dr. Carrum Downs. Mon-Fri 8-5 Sat 8-4.
Postage is weight based and auto calculated in the Shopping Cart using the rates below:
up to 850g = $11.00 Sent in Aust Post Satchel to any postcode.
up to 1.8kg = $14.30 Sent in Aust Post Satchel to any postcode.
up to 2.6kg = $17.60 Sent in Aust Post Satchel to any postcode.
up to 4.5kg = $22.00 Sent in Aust Post Satchel to any postcode, or in a metro Courier Carton.
5kg onwards gets auto calculated by weight and size by various Couriers, select which Carrier you prefer.